What is your cancellation, change and withdrawal policy?

About the activity

Cancellations, changes and withdrawals must be verified, recorded and acknowledged to and by Social Nature Movement. Staff will not accept non-recorded non-verified notifications. Once Social Nature Movement receives your notice, it will take effect subject to the following:

Cancelation and withdrawal of services and/or change of dates by [recipient] after confirmation:

Service cancellation of jobs before job start:

– more than 1 months’ notice;    25% charge of contract,

– between 7-30 days’ notice;      50% charge of contract,

– less than 7 days’ notice;             75% charge of contract,

– less than 24 hours’ notice;         100% charge of contract.


Date change of jobs before job start:

– more than 1 months notice;     12.5% charge of contract

– 1-4 weeks notice;                          25% charge of contract

– less than 1 weeks notice;           37.5% charge of contract

– less than 24hours notice;           50% charge of contract


You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses, damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation or withdrawal. No partial refunds or credit will be given for services not used. Any amount forfeited, which has not then been paid to Social Nature Movement by you, may be recovered from you by Social Nature Movement as a debt due and payable.

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